After receiving the user's technical support request or failure report, we will immediately contact the responsible department to provide best solutions for users.
On Site Service
If you need engineers checking, judging and solving the problem on site, our company promises to arrange technicians for handling problems on site within 8 hours after receiving your call.
Regular Return Visit
After the product enters the operation stage, our company arranges engineers to pay regular return visit to monitor product operation status at any time and provide product recycling and reprocessing schemes.
Service Supervision & Management
If users are not satisfied with our on-site service personnel, they can feed back to our company, and we will arrange additional technicians to go to the site to solve the problem satisfactorily.